Terms of Service

Last updated: May 28, 2025

These Terms of Service (the “Terms”) govern your access to and use of the Digital Marketing Audit service, website, and connector (together, the “Service”), provided by Kontent Haus LLC, a Delaware limited liability company (“Kontent Haus,” “we,” “us,” or “our”). By creating an account, subscribing, connecting the Service to Claude, or otherwise using the Service, you (“you,” “Customer,” or “user”) agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that entity to these Terms, in which case “you” refers to that entity.

Definitions

  • “Service” means the Digital Marketing Audit application, website, APIs, and the remote MCP connector used to audit advertising accounts and generate reports.
  • “Connected Account” means a third-party advertising account (such as Google Ads or Meta Ads) that you authorize the Service to access.
  • “Third-Party Platforms” means external services the Service relies on or integrates with, including Google Ads, Meta Ads, Stripe (payments), and Anthropic’s Claude (the connector host).
  • “Subscription” means a paid plan that grants access to the Service for a recurring term.
  • “Output” means audit findings, estimates, summaries, and reports produced by the Service.

Eligibility & accounts

You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for the accuracy of the information you provide, for maintaining the confidentiality of your account credentials, and for all activity that occurs under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that contain false information or that are used in violation of these Terms.

The Service

The Service connects to your advertising accounts on a read-only basis to inspect campaign structure, spend, and performance, and to return audit findings, estimates of potentially recoverable spend, and reports. The Service does not pause, edit, create, or delete campaigns or any other entities in your advertising accounts.

We may add, modify, or discontinue features of the Service at any time. We will use commercially reasonable efforts to maintain availability but do not guarantee uninterrupted or error-free operation.

No professional advice; no guaranteed results

The Output is provided for informational purposes only. Estimates of “wasted spend,” “recoverable impact,” or similar figures are calculated automatically from available data and are projections, not guarantees. The Output does not constitute financial, accounting, tax, legal, investment, or professional marketing advice, and should not be relied upon as a substitute for the judgment of a qualified professional.

You are solely responsible for any decisions you make and any changes you apply to your advertising accounts. We do not warrant that following the Output will increase performance, reduce costs, or produce any particular result.

Third-party platforms & connected accounts

The Service relies on Third-Party Platforms that we do not control. By connecting an advertising account, you authorize the Service to access it through the relevant platform’s authentication (for example, OAuth) using the permissions you grant. You may revoke this access at any time through Claude’s connector settings or the platform’s own security settings.

Your use of each Third-Party Platform remains subject to that platform’s own terms and policies, including those of Google, Meta, Anthropic, and Stripe. You are responsible for complying with them and for holding the rights and permissions necessary to authorize access to any account you connect. We are not responsible for the availability, accuracy, or actions of Third-Party Platforms, or for any changes they make that affect the Service.

Subscriptions, fees & billing

Payments via Stripe

Paid plans are billed through Stripe on behalf of Kontent Haus LLC. By subscribing, you authorize us and Stripe to charge your payment method for the applicable fees. You are responsible for providing valid, current payment information.

Recurring billing & renewal

Subscriptions renew automatically at the end of each billing term (monthly or annually, as selected) at the then-current rate, unless cancelled before the renewal date. Fees are exclusive of taxes, which you are responsible for where applicable.

Cancellation

You may cancel at any time from your account settings. Cancellation stops future renewals; you retain access through the end of the current paid term.

Refunds

Except where required by law, fees are non-refundable, and we do not provide refunds or credits for partial subscription periods, unused time, or features not used. You may cancel at any time to stop future renewals, and you will retain access through the end of your current paid term.
For annual subscriptions, we offer a refund of the initial subscription fee if you request it within fourteen (14) days of your first purchase. This window does not apply to renewals.

If you are a consumer in a jurisdiction that grants a statutory right of withdrawal, that right applies as provided by law; by subscribing and accessing the Service immediately, you request immediate performance and acknowledge that your right of withdrawal may be lost once the Service has been fully provided.

We may, at our discretion, issue refunds in cases of billing errors, duplicate charges, or documented service failures.

Price changes

We may change pricing prospectively. We will give reasonable notice of changes affecting your renewal, and continued use after a price change takes effect constitutes acceptance.

Acceptable use

You agree not to:

  • access or attempt to access accounts or data you are not authorized to access;
  • reverse engineer, scrape, resell, or sublicense the Service except as expressly permitted;
  • use the Service to violate any law or any Third-Party Platform’s terms;
  • interfere with, overload, or attempt to circumvent the security or rate limits of the Service or any connected platform;
  • misrepresent your identity or authority, or use the Service to process accounts on behalf of others without their permission.

Intellectual property

The Service, including its software, design, and documentation, is owned by Kontent Haus LLC and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your Subscription.

You retain ownership of your account data and the data within your Connected Accounts. Subject to these Terms, you may use the Output generated for your own accounts for your internal and business purposes, including sharing reports within your organization or with your clients.

Your data & privacy

Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms. You grant us the right to process your account data and data from Connected Accounts as needed to provide the Service. You represent that you have the necessary rights and consents to share that data with us.

Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any Output will be accurate or complete.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KONTENT HAUS LLC AND ITS OFFICERS, MEMBERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, OR ADVERTISING SPEND, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold harmless Kontent Haus LLC and its members, officers, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your data or Connected Accounts, or your breach of these Terms or of any Third-Party Platform’s terms.

Term & termination

These Terms apply while you use the Service. You may stop using the Service and cancel your Subscription at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that creates risk or legal exposure for us or others. Upon termination, your license to use the Service ends; sections that by their nature should survive (including IP, disclaimers, limitation of liability, indemnification, and governing law) will survive.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new “Last updated” date or by email). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Governing law & disputes

Informal resolution. Before filing any claim, you agree to first contact us at mert.dokumcu@digital-marketing-audit.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

Governing law and venue. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. You and Kontent Haus LLC agree that any dispute not resolved informally will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

Class-action and jury waiver. To the extent permitted by law, disputes will be brought only in an individual capacity and not as a plaintiff or class member in any class or representative action, and each party waives any right to a jury trial.

Consumers. If you are a consumer, nothing in this section deprives you of the protection of mandatory provisions of the law of your country of residence, including your right to bring proceedings there.

Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and Kontent Haus LLC regarding the Service. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.

Contact

Questions about these Terms can be sent to:

Kontent Haus LLC
Attn: Digital Marketing Audit
131 Continental Dr Suite 305 Newark, DE, 19713 US
Email: mert.dokumcu@digital-marketing-audit.com